Frequently Asked Questions
Everything you need to know about creating your dream space.
What is the typical shipping timeframe for furniture?
In-stock items generally ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-4 weeks depending on your location and the selected white-glove delivery service.
Do you offer international shipping?
Currently, Signature Homes ships to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most decor items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number. You can also log into your Signature Homes account to view real-time updates on your shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.